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Creative public relations is not about stunts. So
says Michael Redpath, a PR pro whose
accomplishments include bringing MTV’s summer
house to Seaside Heights not once, but twice,
making that resort the only spot to host a repeat
of the popular program. Creative — and effective —
public relations, he says, is about partnerships,
about asking “how can I help you?” This is
particularly true for non-profits competing for
scarce dollars in a down economy.
Redpath speaks on “Creative P.R. Ideas” at the
annual Community Works conference on Monday,
January 27, at 5 p.m. at the Frist Campus
Center on the Princeton campus. His is one of 19
workshops designed to enable boards, staff, and
volunteers in the non-profit community to work
together more effectively by developing skills,
networking, and building partnerships. Other
workshops include “Suggestions from the Grant
Reader’s Perspective,” “How to Ask for Money in
Tough Times,” “Advocacy, Lobbying, Politics, and
Non-Profits,” and “How Volunteers Can Learn
Organizational and Leadership Skills.” Cost:
$25. Call 609- 924-8652.
Redpath learned PR in the Navy. He enlisted
during the Vietnam War, and after being trained at
the Defense Information School, was assigned to
Lakehurst. The son of an executive with the RCA
Service Company, he had grown up all over the
country, and decided to remain at the Jersey Shore
after being discharged from the Navy. Even before
he left the service, Redpath started his own
company, at that time Management Systems
Association, an organization that managed
non-profits. He was then recruited by Donald Trump
to direct marketing for the Trump Castle Casino
Hotel. When three Trump executives were killed in
a helicopter crash on the Garden State Parkway,
his division was dissolved and he went back into
business for himself.
Soon he was recruited to direct marketing for
Seaside Heights, which he did for six years before
starting his own marketing firm, Redpath
Associates, which is based in Toms River.
Besides attracting MTV’s summer house to Seaside
Heights, Redpath brought Nickelodeon and VH 1 to
the town, persuaded movie companies to film
features and commercials there, and even
persuaded the U.S. Bobsled organization to hold
try-outs on the town’s boardwalk. In no case, he
emphasizes, were these events the point. “With
the Miss America Pageant, the event is about the
event,” he says. On the other hand, bringing
television, movies, and even bobsleds to Seaside
Heights was about much more.
Redpath says he heard from one teen whose
grandmother took him to on a beach vacation every
summer, usually to the Carolinas. Hearing about
the MTV beach house, he talked her into bringing
him to Seaside Heights. The teen is a candidate to
come back again -and again- says Redpath.
Likewise, the MTV program held a contest to give
away Jeeps. Redpath tracked the addresses of
entrants on a map, noting that they came from all
over the country. Someone from Arizona, watching
the program, might end up working in New York
City, he points out, and might make Seaside
Heights his beach town.
Attracting the programs brought in some money, and
created some jobs. (The MTV beach house used 40
interns; and the crews needed places to sleep,
eat, and shop.) But that was not really the point.
Redpath says raising awareness of the resort among
a desirable group was his objective. MTV’s
audience, he is quick to point out, is not made up
entirely of penniless students. Its median family
income is $41,000, a good match for Seaside
Heights. At the younger end, the audience is made
up of 14-year-olds, who could be expected to
persuade their families to visit. At the upper
end it is made up of young adults with small
children, another group Seaside Heights would like
to have visit.
MTV worked for the municipality for which Redpath
was seeking publicity. It would not work for most
non-profits, or even for a good many New Jersey
towns, but there are lessons for all in the
partnership underlying the MTV/Seaside Heights
collaboration. They include:
Know your objectives. Redpath emphasizes
this key point again and again in an hour-long
phone conversation. Non-profits need to know what
it is they need. More volunteers? Bigger
contributors? Corporate partnerships? New board
members? Cash? Knowing the objective points the
way toward achieving it. For Seaside Heights, the
objective was more visitors. For Atlantic City,
another town for which Redpath has conducted
public relations events, an objective was to
raise awareness that the city was, in fact, a
beach town, and not just a gambling venue.
Be clear on your image. MTV’s beach town
was just right for Seaside Heights, but it is a
little difficult to imagine Cape May, which has
worked hard, and with great success, to bill
itself as “Victorian Cape May” benefiting from
exposure on MTV. Ditto for quiet Spring Lake or
for upscale Bay Head.
An astronomy organization, Redpath suggests, could
benefit from holding a comet viewing session at a
local school athletic field. A diabetes
organization, promoting healthy eating, might do
well to sponsor a cooking event. While Redpath
agrees that MTV would be all wrong for Princeton
Borough, he suggests that a cooking show on
Palmer Square could bring visitors from around the
state.
Don’t be too eager to lay down the law.
Many towns react to television and movie
production teams with a regulatory stance, Redpath
has seen. They are so eager to lay down the law on
parking and hours and noise levels that they drive
the productions away. Seaside Heights, on the
other hand, approached MTV, and other networks and
producers, by asking what it could do for them.
“You don’t have to have a regulatory stance when
you have a collaboration,” he observes. He created
collaborations with production companies by
suggesting how the town could work with them in a
partnership that would benefit both. “What can we
do to be a better community for you?” was his
question. The result was an ever-widening circle
of partners within the entertainment industry.
Always ask what you can do to help. “A lot
of organizations go out with hat in hand,” says
Redpath. “Their stance is ‘everyone should support
me!’” Well, he says, “get in line.”
Far better to approach a potential partner by
saying “I have a great marketing opportunity for
you.” Maybe a new store needs exposure. A
non-profit could offer them a spot at a fund
raising fair in exchange for 10 percent of the
store’s take at the event.
“Don’t say ‘we’re looking for $5,000,’” says
Redpath. “Say ‘we’re doing this event, and we’d
like to feature you. We ask that you add $1 on to
your price for us.’”
Dollars are hard to come by. Offering value in
return, suggests Redpath, is the best way for a
non-profit to get its share, and perhaps more
important, to build lasting relationships. |